Billing Docs

BYOA Billing and Plans

Understand Coroov BYOA-only billing, current plan tiers, and what Coroov bills vs AWS SES.

BYOA billingCoroov pricingAWS SES BYOA

Overview

Coroov is BYOA-only (Bring Your Own AWS account). Coroov bills platform pricing and optional prepaid credit top-ups, while AWS SES delivery costs stay on your AWS bill. Coroov offers Free, Flex, Growth, and Scale tiers.

Finance can clearly separate Coroov platform charges from AWS SES delivery charges.

Teams can start on Free without a card, then upgrade as usage grows.

BYOA ownership keeps delivery billing and credentials in your AWS account.

Common Actions

What teams usually do in this area

Compare Free, Flex, Growth, and Scale

Review included actions, contacts, and seats

Confirm Coroov billing vs AWS SES billing ownership

Plan credit top-ups for run credits and Covie AI

How to Create

Choose a tier

Start on Free or pick Flex, Growth, or Scale based on actions, contacts, and seats.

Confirm billing ownership

Decide who manages Coroov billing and who manages the AWS account used for BYOA.

Start onboarding

Activate Free or complete Stripe checkout for a paid plan before launch setup.

How to Connect

Connect AWS SES (BYOA)

Configure your AWS account and connect SES for Coroov delivery usage.

Verify and test

Run BYOA verification and a test send before production usage.

Monitor usage

Track actions, seats, and contact limits so you can upgrade before hitting constraints.

Current Delivery Provider Support

Coroov currently supports AWS SES for delivery.

Coroov is BYOA-only, so delivery costs and usage stay in your AWS account.

Document AWS account ownership during onboarding so billing and ops responsibilities are clear.

Plans and Included Usage

Free: $0/month, includes 15,000 run credits, 150 Covie AI credits, 5,000 active contacts, and 1 seat.

Flex: $10/month, includes 50,000 run credits, 800 Covie AI credits, 10,000 active contacts, and 3 seats (+$1/additional seat).

Growth: $29/month, includes 150,000 run credits, 2,500 Covie AI credits, 50,000 active contacts, and 10 seats (+$1/additional seat).

Scale: $79/month, includes 400,000 run credits, 7,000 Covie AI credits, 200,000 active contacts, and unlimited seats.

BYOA

BYOA means Bring Your Own Account.

Coroov bills plan subscriptions and any prepaid credit top-ups you buy.

AWS SES delivery usage is billed separately in your AWS account.

Free tier replaces the old local trial flow for initial access.

Credits and Top-Ups

Every plan includes a monthly allowance of run credits (campaign sends, flow steps, webhooks) and Covie AI credits (1 credit ≈ a slice of real AI cost — a normal chat ≈ 3, a full campaign build ≈ 25–30).

Allowances reset each billing cycle and do not roll over.

When you run out, paid plans buy prepaid top-up packs: run credits at $5 per 10,000, Covie AI credits at $5 per 500 ($0.01 each).

Purchased credits never expire and carry across months. The Free tier is hard-capped — upgrade to buy top-ups.

FAQ

Quick answers to common questions about byoa billing.

What does BYOA mean?

Bring Your Own Account. Coroov bills platform pricing and your delivery provider bills delivery usage separately.

Is Coroov BYOA-only?

Yes. Coroov is BYOA-only.

Is there a free trial?

Coroov now uses a Free tier instead of trial metadata. Start on Free and upgrade when you need more volume.

What plan tiers are available?

Free, Flex, Growth, and Scale. Each tier increases included actions, contacts, and seats.

Do you support providers other than AWS SES right now?

Currently, Coroov supports AWS SES for delivery. If support expands, the docs and pricing guidance will be updated.

What happens when I run out of credits?

Paid plans buy prepaid top-up packs anytime — run credits at $5 per 10,000 and Covie AI credits at $5 per 500 ($0.01 each). Purchased credits never expire and carry across months. The Free tier is hard-capped, so you upgrade to keep going and unlock top-ups.

Can I document this for my team?

Yes. Link this page in your onboarding docs so buyers and operators understand billing responsibilities.

Related Docs

Continue with the next topics teams usually read together.

Audience

Sources: Connect Data to Coroov

Connect data sources so segments, campaigns, flows, and reports use fresh and reliable customer data.

Execution

Campaigns and Actions

Create campaigns, manage campaign actions, and connect audience, templates, and reporting for consistent launches.

Admin

Settings and Sections

Learn the main settings sections in Coroov and how billing, access, and operational settings should be managed safely.